Frequently Asked Questions
What is Mystborne?
MVSTBORNE is a fantasy-themed clothing store, selling quality eco-conscious clothing with unique, original designs. Our clothing is selected to minimize the amount of polyester and to ensure the use of quality cotton.
Each product you see sits and exists within the world of MVSTBORNE, which is a fully fledged fantasy world, that is just beginning to reveal itself here...
Join us in this journey, and discover what awaits!
What products/services does Mystborne provide?
MVSTBORNE currently sells a variety of clothing and accessories, with more categories in the pipeline
What are Realms?
Realms are distinct thematic zones within both the online store and within the fantasy world of MVSTBORNE itself.
There are currently three Realms: The Realms of Light, Dark, and Hollows.
Each one will feature designs and colors relevant to that specific realm, paired with relevant stories, lore and more
What payment methods do you accept?
We accept various payment methods, including major credit cards (Visa, Mastercard, American Express), PayPal, and other secure online payment platforms. Rest assured that your payment information is protected and encrypted for a secure transaction.
Where do you currently ship to?
Currently, we ship products only to the USA, and currently all orders feature free delivery.
If you are located outside the USA and are interested in ordering, please reach out to us and we may be able to accommodate the request.
How long will it take to receive my order?
We strive to process and ship orders as quickly as possible. After your order is placed, please allow 1-2 business days for processing. Shipping times may vary depending on your location.
Please note that some products may take slightly longer to arrive due to the nature of their production. Rest assured that we intend to get your products to you as quickly as possible.
I have another question, how can I contact customer support?
Please use the form on our contact page where we will be happy to assist you!
Please bear in mind that we will resond as fast as we are able, but there could still be small delay. Thank you in advance for your patience!
I am interested in contacting the management/owners for collaboration or other opportunities
Please use the contact form and mark your subject with "BUSINESS"
I found a strange code on your website/other place, what is it?
Those codes, are used in promotions, discounts or even to unlock certain parts of our website! Stay tuned and hold onto it, because it may give you access to exclusive items...